ab71's Privacy Policy

1. Introduction & Scope

This privacy policy describes how ab71's online gaming platform collects, uses, stores, and protects the personal information of its users. When you visit our website, create an account, or use our services, you are considered to have accepted the terms of this policy.

ab71 believes your privacy is a fundamental right. That is why we handle your information with the utmost care and keep your data secure using SSL encryption technology. This policy has been prepared in line with applicable data protection standards in Bangladesh.

This policy applies to all of ab71's services, games, and betting activities. We will update this page for any changes and, where necessary, notify you directly.

2. Information We Collect

ab71 collects only the information needed to provide our services. This information is gathered in two main ways: details you provide directly, and technical information collected automatically.

2.1 Personal Information You Provide

When creating an account, completing verification, or using our services, you may provide the following information:

• Full name and date of birth (for age verification — users must be 21 years of age or older)
• Email address and mobile number
• National ID card or passport number (for identity verification)
• Payment details — bKash, Nagad, Rocket, or Upay account information (for processing transactions)
• Username and password

2.2 Automatically Collected Information

When you use our platform, the following technical information may be collected automatically:

• IP address and device type
• Browser type and operating system
• Pages visited and time spent
• Information obtained through cookies and similar tracking technologies
• Game play history and betting activity (for service improvement purposes)

2.3 Information Received from Third Parties

In some cases, we may receive additional information through payment processing partners (bKash, Nagad, Rocket, Upay) or identity verification agencies. This information is also protected under this policy.

3. Purpose of Use

ab71 uses your information only for the following legitimate purposes. Your information is never used for any unlawful or unauthorised purpose.

• Account Management: To create, verify, and keep your account secure.
• Service Delivery: To smoothly operate games, betting, and payment services.
• Transaction Processing: To complete deposit and withdrawal activities.
• Customer Support: To help resolve your questions or issues.
• Security & Fraud Prevention: To protect your account and prevent unlawful activity.
• Legal Compliance: To comply with applicable laws and regulations.
• Platform Improvement: To further enhance our services, game experience, and user environment.
• Communication: To send important updates, policy changes, or service-related notifications.

ab71 never sells your information to third parties or shares it for their own marketing purposes.

4. Data Storage & Security

Your security is ab71's highest priority. We keep your information secure by following industry-best technical and organisational practices.

4.1 Technical Security Measures

• All data transfers are secured using SSL/TLS encryption technology.
• Stored data is kept in an encrypted format.
• Regular security audits and assessments are conducted.
• Firewalls and intrusion detection systems remain active.

4.2 Organisational Security Measures

• Only authorised personnel have access to your information.
• All staff are bound by confidentiality agreements.
• Staff receive regular training on data protection.
• A rapid response plan is in place for data breaches or unauthorised access.

4.3 Data Retention Period

We retain your information for as long as your account is active and as long as necessary to meet legal requirements. Even after an account is closed, some information may be retained for a specified period due to legal obligations. Once that period ends, the information is deleted securely.

5. Cookie Policy

ab71's website uses cookies and similar technologies. Cookies are small text files stored in your browser that help improve your browsing experience.

5.1 Types of Cookies

• Essential Cookies: Necessary for maintaining your login state and basic website functionality.
• Functional Cookies: For remembering your preferences and settings — such as language selection.
• Analytical Cookies: To understand which parts of the website are used most, helping us improve our services.

5.2 Cookie Controls

You can control or disable cookies through your browser settings. Please note that disabling essential cookies may cause some website features to not work properly and may affect your login experience.

6. Disclosure of Information to Third Parties

ab71 does not sell or rent your information to third parties as a matter of policy. However, information may be disclosed in the following limited circumstances:

• Service Provider Partners: With payment processing organisations such as bKash, Nagad, Rocket, and Upay — solely for completing transactions. These partners are also bound by strict data protection agreements.
• Game Software Providers: Technical information necessary for operating games on our platform, such as Pragmatic Play, JILI, Spribe, or PG Soft.
• Legal Requirements: Where required by court order, government directive, or applicable law.
• Fraud Prevention: To protect users or defend legal rights.

Outside the circumstances listed above, your information is not disclosed without your explicit consent.

7. Your Rights & Controls

ab71 believes every user should have full control over their own information. To that end, we provide you with the following rights:

• Right of Access: You have the right to know what information we hold about you.
• Right to Rectification: If your information is incorrect or incomplete, you can request that it be corrected.
• Right to Erasure: In certain circumstances you can request that your information be deleted, though this may be limited where legal obligations apply.
• Right to Object: The right to object to your information being processed for specific purposes.
• Data Portability: You can request your information in a structured format.
• Withdrawal of Consent: The right to withdraw consent you have given at any time.

To exercise these rights, contact us directly. Our customer support team is available 24/7 to assist you.

8. Protection of Minors

ab71 strictly prohibits anyone under the age of 21 from using the platform. We do not knowingly collect any information from minors.

We follow an age verification process at account creation. If we have reason to believe a user is under 21, we reserve the right to close that account immediately and will delete any information collected.

If you believe a minor has provided information on our platform, please notify our support team immediately.

9. International Data Transfers

In some cases, your information may be processed or stored outside Bangladesh — particularly when our servers or service provider partners are located in another country. In such cases we ensure that:

• Transferred information will receive the same standard of protection described in this policy.
• Applicable legal requirements and contractual obligations will be observed.
• SSL encryption and other security measures will continue to apply during the transfer process.

10. Policy Changes & Updates

ab71 reserves the right to change or update this privacy policy at any time. If significant changes are made to the policy, we will notify you in the following ways:

• The "Last Updated" date on this page will be changed.
• For notable changes, a notification may be sent to your registered email.
• A notice of the changes may be shown when you log in to the platform.

If you continue to use our services after a change, you will be considered to have accepted the new policy. We therefore encourage you to review this page regularly.

11. Contact & Complaints

If you have any questions, comments, or complaints about this privacy policy, please contact ab71's support team. We provide assistance in Bengali and English 24/7.

Our email address: [email protected]

Our live chat is also always available. We will try to resolve any request or complaint related to your data protection as quickly as possible.

When exercising your rights or submitting a complaint, please clearly state which information you are concerned about and what action you are requesting. This will help us respond quickly and effectively.